Privacy Policy

MojaSpin Privacy Policy — Our commitment to protecting your information

MojaSpin believes that protecting users' personal data is a fundamental right. This Privacy Policy explains how we collect your information, why we collect it, how long we retain it, and what rights you have.

Last Updated: 2026

Key Points of the Privacy Policy

6 topics

Minimal Data Collection

MojaSpin collects only the information that is necessary. We refrain from collecting unnecessary personal data and strictly follow the principle of Data Minimization.

SSL Encryption

All your data is protected with SSL/TLS encryption. Third parties cannot read your data during transfer — this is our technical guarantee.

Your Data Is Never Sold

MojaSpin never sells your personal data to advertisers or third parties. Your information is used solely to improve our services.

Your Rights Are Protected

You have the right to access, correct, delete, and port your data. You may submit a request regarding your information at any time.

Cookie Management

This site uses cookies; however, beyond essential cookies, you have control over the rest. A cookie opt-out option is available.

Specific Retention Period

Your data is not retained indefinitely. It is deleted after a set period in accordance with legal obligations.

Introduction & applicability

This Privacy Policy applies between the authority operating the MojaSpin platform (mojaspin.ws) and all users of this site. By accessing MojaSpin or using any of its services, you are deemed to have accepted the terms of this Privacy Policy.

We take your privacy very seriously. This policy clearly explains how your personal information is handled. If you have any questions, feel free to reach out at [email protected].

This Privacy Policy of MojaSpin Terms & Conditions section. We recommend reading both documents together.

01

What Types of Information Are Collected

MojaSpin collects information in two main ways — directly from you and automatically during your use of the site. The reason for collecting each category of data is explained below.

Directly Provided Information

When you register, log in, or contact us, you provide certain information directly:

  • Identity Information: Full name and date of birth — required for registration and age verification.
  • Contact Details: Email address and mobile number — used for account verification and communication.
  • Financial Information: Payment method details — for processing transactions. We do not store full card numbers.
  • KYC Documents: Proof of identity & address — required to meet legal obligations and prevent fraud.
  • Contact message: The content of emails or messages sent to support.

Automatically collected information

Certain information is collected automatically while you use the site:

  • Device Information: Device type, operating system, browser type and version.
  • IP Address: For approximate location detection and security purposes.
  • Browsing Behaviour: Time spent on each page and links you clicked.
  • Transaction History: Records of deposits, withdrawals and bets.
  • Gaming Session Data: Which games you played, session duration, and outcomes.
Data Minimization Policy: MojaSpin collects only the minimum information necessary to provide its services. We do not gather excessive or irrelevant data.
02

How and why your information is used

Collected data is used for various lawful purposes. The legal basis for each use is outlined below.

Service Operation & Improvement

  • Creating, activating & managing your account
  • Transaction Processing & History Retention
  • Managing Gaming Sessions and Recording Outcomes
  • Analysing and Improving Platform Performance
  • Identifying & Resolving Technical Issues

Security & legal obligations

  • Fraud & Anti-Money Laundering Prevention (AML Policy)
  • Age verification & KYC process
  • Detection of suspicious activity
  • Providing data in response to lawful requests from law enforcement agencies
  • For Dispute Resolution & Legal Defense

Contact & Support

  • Sending Important Account-Related Notifications
  • Responding to support requests
  • Notice of Changes to the Privacy Policy or Terms & Conditions
  • Sending promotional messages with your consent
Marketing Communications: You can unsubscribe from promotional emails or SMS at any time. However, essential account-related messages (such as security alerts) cannot be turned off.
03

Data sharing policy

MojaSpin never sells your personal data. However, in certain circumstances, information may be shared with designated third parties.

Who It Is Shared With

Payment Processor: Financial information required to process transactions
KYC Partner: Identity Verification Service Provider
Law enforcement: In response to lawful orders or investigations
Technology partners: For site operation (limited data)

Who Your Data Is Not Shared With

Advertiser or Marketing Agency
Data Broker or Data Reseller
Unrelated Third-Party Businesses
No third party — without your consent

International Data Transfers

Some third-party technology partners involved in delivering MojaSpin's services may be based in other countries. Where international data transfers occur, adequate safeguards are ensured — such as Standard Contractual Clauses (SCC) or other approved mechanisms.

04

Security Measures

MojaSpin employs industry-standard technical and organizational measures to protect your data. However, 100% security on the internet cannot be guaranteed — so please take care to keep your own account secure.

Technical Security

  • SSL/TLS Encryption: All data transmitted on the site is encrypted.
  • Database Encryption: Sensitive data in storage is kept in encrypted form.
  • Firewall & IDS: Advanced firewalls are in place to prevent unauthorized access.
  • Regular Security Audits: Regular security audits are conducted to identify system vulnerabilities.
  • Two-Factor Authentication: 2FA is available to help keep your account secure.

Organizational Security

  • Only authorized personnel have access to user data (Access Control)
  • Staff receive regular training on data protection
  • A rapid response plan is in place for Data Breach incidents
  • Third-party partners are required to comply with confidentiality agreements

Your Responsibilities: Keep your password and account details secure. If you believe your account security has been compromised, contact [email protected] immediately.

05

Cookies & Tracking Technologies

MojaSpin uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.

The types of cookies we use are explained below by category:

Types of cookies & their use Cookie Policy

You can manage or block cookies through your browser settings. However, disabling essential cookies may cause certain site features to stop working properly.

06

Your privacy rights

You have several important rights regarding your personal data. MojaSpin respects these rights and will endeavor to fulfill requests within a reasonable timeframe.

1

Right of Access

You have the right to know what information we hold about you. Upon request, a copy of your data will be made available.

2

Right to Rectification

If any of your information is incorrect, you can request a correction. Keeping your data accurate is in our interest as much as yours.

3

Right to Erasure

In certain circumstances, you may request the deletion of your data. However, some data may not be erasable due to legal obligations.

4

Right to Restrict Processing

Under certain circumstances, you may request that the processing of your data be restricted.

5

Right to Data Portability

You have the right to receive your data in a common format that can be used with other services.

6

Right to Object

You may object to the processing of your data for marketing purposes and withdraw your consent at any time.

To exercise any of these rights, send an email to [email protected]. We will generally endeavour to respond within 30 days. Identity verification may be required.

07

Data Retention Period

MojaSpin does not retain your data indefinitely. A specific retention period is set for each type of information, determined on the basis of legal requirements and business purposes.

When determining retention periods, we take the following factors into consideration:

  • Applicable legal obligations (e.g. financial records must be retained for a minimum of 5 years under AML regulations)
  • Potential Need for Dispute Resolution
  • Continuity of service while your account is active
  • Request to Delete User Data
After account closure: When you close your account, most of your personal data will be deleted within a set period. However, certain information (such as transaction history) must be retained for a specified duration due to legal obligations.
08

Third-party services & links

MojaSpin uses certain third-party partners to operate its services. These partners maintain their own privacy policies and process data independently.

Type of third-party service

  • Payment Processing: A partner that handles deposits and withdrawals. Financial data is shared securely.
  • Identity Verification: A specialized partner for completing the KYC process.
  • Web Analytics: Services that analyze site traffic (e.g., Google Analytics — without personally identifiable information).
  • Hosting & Cloud: Partner responsible for server operations.
  • Email Service: Partner for sending transactional and notification emails.

External links

MojaSpin may contain links to other websites. MojaSpin is not responsible for the privacy practices of those external sites. Please review their individual privacy policies before using any external site.

09

Protection of Minors' Data

MojaSpin does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.

If a parent or legal guardian believes their child has registered on our platform and provided personal information, please contact us immediately at [email protected]. We will delete that information and close the account as quickly as possible.

A Note for Parents: Regularly monitor your child's device and internet usage. Use parental control software to prevent minors from accessing gaming platforms.
10

Changes to the Privacy Policy

MojaSpin may update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes, a notification may be sent by email.

We recommend reviewing this policy periodically. Continued use of MojaSpin after any updates constitutes your acceptance of the revised policy.

Contact Information

For any questions, comments or rights-related requests regarding this Privacy Policy:

Privacy-Related Email

[email protected]

Types & Purposes of Data — Summary List

🪪

Identity Information

Name & date of birth — used for account creation and age verification.

📱

Contact Information

Email and phone — used for account verification and urgent notifications.

💳

Financial Information

Payment method details — used for transaction processing.

🎮

Gaming Data

Gaming session and transaction history — used for service operation and responsible gaming support.

Privacy Policy Highlights — At a Glance

Data Type Purpose of collection Is It Shared? Retention
Identity Information Account Registration & KYC With our KYC partner (for verification purposes only) Limited Period After Account Closure
Financial Information Transaction Processing With Payment Processors As required by law (5+ years)
Browsing Data Site improvement & security Analytics (Anonymous) Short-term (until cookie expiry)
Gaming History Service Operations & Dispute Resolution Never sold For the duration of active account + a specified period
Contact Information Notifications & Support With the Email Service Provider (for sending) For the duration of active account
IP Address Security & Fraud Prevention Upon Request from Law Enforcement Authorities Limited Period

Privacy — Detailed Explanation

Legal Basis for Processing Personal Data

MojaSpin processes your data on a lawful legal basis. Three primary legal bases apply: first, contractual necessity — processing your data is required to fulfill the service agreement with you.

Second, legal obligations — processing data is mandatory to comply with AML, KYC, and other regulatory requirements.

Third, legitimate interests — we have a legitimate interest in improving our services, ensuring security and preventing fraud, in a manner that does not infringe upon your right to privacy.

Our response to a data breach

In the event of a Data Breach that poses a risk to your rights and freedoms, MojaSpin will act promptly. We will first work to contain the breach, then assess the extent of any damage.

As required by applicable law, affected users will be notified as quickly as possible in the event of a high-risk breach.

If you notice any suspicious activity, please report it to [email protected] immediately.

Important Information for Users in Bangladesh

MojaSpin is fully aware of its users in Bangladesh and pays special attention to protecting their data. We are mindful of the Digital Security Act and data protection regulations applicable in Bangladesh.

Data from Bangladesh users may be stored on international servers. In such cases, internationally recognized data protection standards are followed.

Mobile users should be aware of app permissions. MojaSpin only requests permissions necessary to provide its services.

How to Exercise Your Privacy Rights

To exercise your privacy rights, please follow the steps below:

  1. Send an email to [email protected] with "Privacy Request" in the subject line.
  2. Please specify the nature of your request — whether you wish to view, correct, or delete your information, or something else.
  3. Please provide the information required for identity verification (name and account email).
  4. We aim to respond within 30 days.
  5. Complex requests may take up to an additional 60 days — you will be notified if this is the case.

Privacy-Related Contact

[email protected]

Your Data Is Safe — Join MojaSpin Today

MojaSpin respects your privacy. Read our full Privacy Policy, then register with confidence and enjoy the best gaming experience in Bangladesh.

General Inquiries

To participate in promotions such as Free Spins or daily check-ins on MojaSpin, you must have an active account. These types of offers are generally available by logging into the platform within a specified timeframe or by meeting certain conditions. For daily check-in offers, a reward may be earned by accessing your account within the set time each day. Free Spin offers typically come with conditions restricting use to specific Slot games, and a Wagering Requirement may apply to any winnings. For full details on these offers and currently running promotions, please Register and visit the Promotions section of your account.

A Wagering Requirement (also known as a "rollover" or "playthrough") measures how many times you must wager bonus funds before they become withdrawable. For example — if a bonus of ৳1,000 carries a 30x Wagering Requirement, it means you must place a total of ৳30,000 in bets before the bonus funds can be withdrawn. Some offers calculate wagering on the bonus amount only, while others apply it to the combined total of the bonus and deposit — so it is important to read the offer terms carefully. It is also worth noting that not all games contribute equally towards meeting the Wagering Requirement — slots generally contribute 100%, whereas Live Casino or table games may contribute at a lower rate. To find the specific wagering details for any offer, please read that offer's terms and conditions or contact us at [email protected].