Terms & Conditions

MojaSpin Terms & Conditions — Know Before You Play

Please read these Terms & Conditions carefully before using the MojaSpin platform. This page provides a detailed explanation of all important matters, including account registration, betting rules, payment processes, bonus terms, and responsible gaming.

Last Updated: 2026
Table of Contents

Key Highlights of the Terms & Conditions

6 Topics

Age Restriction & Eligibility

You must be at least 18 years old to use MojaSpin. Minors are strictly prohibited from accessing the platform, and any such accounts will be closed immediately.

Must-Know Information

Payments & Withdrawals

Specific methods and timelines apply to deposits and withdrawals. KYC verification must be completed before any withdrawal can be processed.

Payment Guidelines

Bonus Terms

Each bonus offer carries its own Wagering Requirement. Reading the terms and conditions before claiming any bonus is mandatory.

Bonus Rules

Prohibited Activities

Fraud, creating multiple accounts, bonus abuse, and the use of automated betting software are strictly prohibited.

Prohibited List

Privacy Protection

Your personal information is kept secure. Read our Privacy Policy for more details.

Privacy Policy

Responsible Gaming

MojaSpin is committed to responsible gaming. Players have access to limit-setting and self-exclusion options.

Responsible Gaming

General Introduction & Acceptance

Accessing MojaSpin or using any of its services means you agree to these Terms & Conditions. These terms constitute a legally binding agreement between MojaSpin and the user. The agreement takes effect as soon as you first access the platform.

MojaSpin is an online gaming information and services platform. Users from Bangladesh and other countries can access information here. However, you are responsible for knowing the applicable laws in your own country before using the platform — MojaSpin does not provide legal advice in any jurisdiction.

Important: These Terms & Conditions may be updated at any time. Continuing to use the platform after any changes are made will be considered your acceptance of the revised terms. Please check this page regularly.

01

Eligibility & Age Requirements

The following eligibility criteria must be met to use the MojaSpin platform:

  • You must be at least 18 years of age. In some jurisdictions, the minimum age may be 21 — local laws apply.
  • You must be located in a region where online gaming is not prohibited by law.
  • All information provided at the time of registration must be truthful and accurate.
  • Each individual may only create one account.
  • MojaSpin employees and their immediate family members are not permitted to place bets on the platform.

Restrictions for Under-18s

MojaSpin takes the protection of minors very seriously. If a user registers by providing a false age and is later found to be underage, their account will be closed immediately. All funds in that account may be forfeited and legal action may be taken.

Parents must ensure that minors cannot access MojaSpin or similar platforms. Please use parental control software.

02

Account Registration & Management

Registration Process

To create an account at MojaSpin, you must provide accurate information on the registration form. The required details include your full name (as shown on your government-issued ID), date of birth, email address, phone number, and a secure password. After registration, a verification code will be sent to your email or phone, which you will need to use to activate your account.

KYC Verification

Identity verification through the Know Your Customer (KYC) process is mandatory, especially prior to withdrawals. The following documents are typically required for KYC:

  • Government-issued photo ID (National ID card, passport, or driving licence)
  • Proof of address (utility bill or bank statement issued within the last 3 months)
  • Proof of payment method may be required in certain cases

Account Security

It is your sole responsibility to keep your account login credentials confidential. You are liable for any activity carried out on your account by others. If you suspect unauthorized access, contact us immediately at [email protected].

Tip: Use a strong password of at least 12 characters, combining uppercase and lowercase letters, numbers, and special characters. Enable Two-Factor Authentication (2FA). Log out after every session.
03

Betting Rules & Terms

The following rules apply to all betting activity on MojaSpin and cover all categories — Slots, Live Casino, Sports Betting, and Virtual Sports.

Bet Validity

A bet is considered valid only when the platform successfully accepts it and issues a confirmation number. For bets left unresolved due to a technical error, the decision of the authority is final.

Special Rules for Sports Betting

  • MojaSpin reserves the right to void any bet found to involve incorrect odds or a technical error.
  • Odds on bets placed may change after a match begins. The odds applicable at the time the bet was accepted will apply.
  • If a match kicks off earlier than scheduled, bets placed before the market closes will remain valid.
  • In an Accumulator or Parlay bet, if one event is cancelled, the remaining selections will generally continue as a reduced-leg bet.

Slots & Casino Game Rules

In slots, the outcome of each spin is determined by an RNG (Random Number Generator). In Live Casino games, the dealer's decision is final. Any disconnection during gameplay will be resolved in accordance with our technical policy.

Please Note: No game or bet outcome is predetermined. Each result is independent and not influenced by the stake amount. Past results are not indicative of future outcomes.

04

Payments, Deposits & Withdrawals

MojaSpin has specific rules and procedures for financial transactions. Please read this section carefully before making any payments.

Deposit Terms & Conditions

  • Account verification must be completed before making a deposit.
  • Minimum and maximum deposit limits are displayed on the platform.
  • Payments must be made in your own name; third-party deposits are not accepted.
  • Withdrawals are generally processed via the same payment method used for the original deposit.

Withdrawal Process

KYC verification must be completed before submitting a withdrawal request. Processing times and methods may vary. Withdrawal requests typically take 1–5 business days to process.

💳

Deposit

Processed instantly or within a short timeframe
Use a Payment Method Registered in Your Own Name
See the platform for the minimum amount
If you have a bonus code, apply it at the time of deposit
🏦

Withdrawals

Withdrawals are not possible until KYC verification is complete
Processing may take 1–5 business days
Withdrawals will be held until the bonus wagering requirement is met
Verification may be required for suspicious transactions

Transaction Cancellation & Refunds

Deposits are generally non-refundable once completed. However, if you are charged twice due to a technical error or if funds are sent to the wrong account, please contact us immediately at [email protected].

05

Bonuses & Promotional Offers

MojaSpin may offer a variety of promotional offers from time to time. Each bonus comes with specific terms and conditions, and failure to comply may result in the bonus being forfeited.

General Bonus Terms

  • Wagering Requirement (Rollover): A wagering requirement must be met before bonus funds can be withdrawn. For example, 30x Wagering means you must wager 30 times the bonus amount.
  • Validity Period: Bonuses must generally be used within a specified time limit.
  • Game Restrictions: Some bonuses are only valid on specific games and may not apply to all games.
  • Maximum Bet Limit: A maximum bet limit applies per wager while a bonus is active.
  • One Offer, One Use: Each promotional offer is available once per individual, household, or IP address.

Welcome Bonus

A welcome bonus offer may be available to new members. To claim this bonus, you will typically need to make your first deposit and meet a minimum amount requirement. The full terms of the Welcome Bonus will be displayed separately and may be more specific than these general Terms & Conditions.

Warning Regarding Bonus Abuse: Abusing the bonus system may result in account termination and forfeiture of associated funds. Multiple accounts, false identities, and system manipulation are strictly prohibited.
06

Prohibited Activities

The following activities are strictly prohibited on the MojaSpin platform. Violations may result in account suspension, forfeiture of funds, and legal action.

  • Creating multiple accounts or registering an account under someone else's identity
  • Using automated betting bots or software
  • Exploiting bonus terms to gain unfair advantages
  • Hacking or attempting to hack another user's account
  • Using the platform for money laundering or processing illegal funds
  • Participating in match fixing or sports corruption
  • Attempting to interfere with or modify the platform's software
  • Using fraudulent payment methods
  • Threatening or harassing other users

MojaSpin reserves the right to monitor accounts for irregular or suspicious activity. Any user's account may be temporarily suspended during an investigation.

07

Privacy & Data Protection

MojaSpin treats the protection of users' personal data as its highest priority. For full details on how your information is collected, stored, and used, please refer to our Privacy Policy Available on the page.

In summary, MojaSpin follows the policies below:

  • Personal information is used solely for the purpose of providing services.
  • Your information is never sold to third parties.
  • The site uses SSL encryption.
  • Cookies and analytics are used on this platform.
  • Your information may be shared in response to lawful requests from law enforcement authorities.

For more details, visit our Privacy Policy Please read this page carefully. If you have any concerns about your data, contact us at [email protected].

02

Account Closure & Suspension

Account Closure by User

You may close your account at any time by sending a request to [email protected]. Please withdraw any available balance before closing your account. Bonus funds may be forfeited if wagering requirements have not been met.

Account Closure by MojaSpin

MojaSpin reserves the right to close or suspend an account under any of the following circumstances:

  • Breach of These Terms & Conditions
  • Providing False Information
  • Fraud or Bonus Abuse
  • Failure to Complete KYC Verification
  • Extended Inactivity
  • Self-Exclusion Request

Upon account closure, users are given the opportunity to withdraw any valid balance (unless it has been forfeited due to a breach of terms).

09

Responsible Gaming Policy

MojaSpin is firmly committed to responsible gaming. We provide the following features for our players:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Bet Limits: Set a maximum stake amount for each bet.
  • Session Limits: Set a maximum time limit for each gaming session.
  • Cooling-Off Period: Take a break from gaming for a set period of time.
  • Self-Exclusion: Exclude yourself from the platform for a fixed or indefinite period.

To learn more about these features Responsible Gaming Visit the page.

Important Reminder: If you feel that gaming is getting out of control — spending is increasing, or it's affecting your family or work — seek help immediately. Send your self-exclusion request to [email protected].
10

Changes to Terms & Their Effectiveness

MojaSpin reserves the right to modify, add to, or cancel these Terms & Conditions at any time. Users are generally notified of changes via email or an on-platform announcement. Even if you do not receive an active notice of changes, it remains your responsibility to check this page regularly.

Continuing to use MojaSpin after any changes to the terms constitutes your acceptance of the updated terms. If you do not agree to the new terms, please discontinue use of the platform.

Dispute Resolution

For any dispute or complaint, please email [email protected] first. We will do our best to resolve it as quickly as possible. If a resolution cannot be reached through direct communication with us, applicable alternative dispute resolution processes may be followed.

Applicable Law

These Terms & Conditions are governed by the laws of the jurisdiction in which the platform is registered. Where a conflict exists with the laws of the user's own country, the user's local laws may take precedence.

Keep the Key Rules in Mind Important
🔞

18+ Age Requirement

Users must be at least 18 years of age to use this platform. Providing a false age will result in account termination.

👤

One Account

Each individual may register only one account. Multiple accounts are strictly prohibited.

✅

KYC Is Mandatory

Identity verification must be completed before any withdrawal can be processed. Verification cannot be carried out without valid official documents.

📋

Read the Bonus Terms

Before claiming any bonus, make sure you understand the Wagering Requirement and its expiry period.

Betting Terms — Game-by-Game Comparison

Game Category Result Determination Cancellation Conditions Special Rules Applicable Limits
Video Slot RNG — Fully Random Technical Issues RTP Set by Provider Bet limits while a bonus is active
Live Casino Live Dealers Disconnection & Dealer Error Dealer's Decision Is Final Table minimum and maximum bets
Sports Betting Real Match Results Match Cancellation & Force Majeure Bet Refund on Match Cancellation Odds Are Subject to Change
Virtual Sports RNG — Simulation Technical Issues Real-world statistics do not apply Fixed time limit per round
Poker Card Rankings Technical Issues Blind & ante conditions apply Table-specific buy-in

* The information above is provided as a general guideline. Detailed rules for each game are available separately on the platform.

Special Circumstances & Additional Provisions

Technical Errors & Disconnections

Technical issues can occasionally occur in online gaming — such as loss of internet connection, temporary server downtime, or games failing to load. In such cases, bets are settled in accordance with MojaSpin's specific policies.

If you get disconnected during a slots game, it will generally resume once the game reloads. In Live Casino, any bets already placed remain valid and the result will be recorded.

If you experience any loss due to a technical issue, contact us immediately at [email protected] and provide a description of the incident.

Force Majeure

MojaSpin will not be held liable for any temporary service interruptions caused by natural disasters, war, pandemics, cyberattacks, or government directives. In such circumstances, every effort will be made to restore services as quickly as possible.

For any open bets or active positions during a force majeure event, settlement will be determined based on the specific circumstances. Users will be notified via email or through the platform.

Anti-Money Laundering Policy (AML)

MojaSpin takes a firm stance against money laundering and terrorism financing. All transactions are monitored in accordance with international AML (Anti-Money Laundering) standards.

Accounts flagged for suspicious transactions will be temporarily suspended pending investigation. Failure to cooperate with the investigation may result in permanent account closure.

As required by law, MojaSpin is obligated to report to the relevant authorities any transactions exceeding specified thresholds or any suspicious activity.

Users may only play with their own funds. The use of borrowed money or funds from illegal sources is strictly prohibited.

Contact & Dispute Resolution

If you have any questions or complaints regarding these terms, please follow the steps below:

  1. Send an email with full details to [email protected].
  2. Please include the date, time, and account details related to the issue.
  3. Please attach any relevant screenshots or supporting documents.
  4. We typically respond within business days.
  5. If the matter remains unresolved, you will be informed about alternative dispute resolution options.

Support Email

[email protected]

Done reading the Terms? Join MojaSpin now

Make sure you fully understand all terms and conditions before registering. Play responsibly and take advantage of MojaSpin's Bengali guide.

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Frequently Asked Questions

Settlement of bets when a match is cancelled or abandoned mid-game depends on how much of the match was played. As a general rule — if less than a specified portion of the match has been completed (for example, fewer than 45 minutes of a 90-minute football match), the bet is considered void and the stake is refunded. However, if the majority of the scheduled play has taken place and the result has effectively been determined, the bet may be settled based on that result. The same policy applies to weather-related cancellations in the Eredivisie or other football leagues. In an Accumulator bet, if one match is cancelled, that leg is typically removed and the remaining legs continue at reduced odds. For further information or any questions regarding the settlement of a specific match, please contact us at [email protected].

To open a new account at MojaSpin, you will need to fill in some basic details on the registration form. These include your full name (as it appears on your government-issued ID), your correct date of birth (for age verification), an active email address, and a valid mobile number. You will also need to choose a secure password. Once registered, you must activate your account using a verification code sent to your email or by SMS. At a later stage — especially before your first withdrawal — you will be required to complete KYC verification by submitting a government-issued photo ID (National ID card, passport, or driving licence) along with proof of address (a recent bank statement or utility bill). Please note that all information provided must be accurate — submitting false details may result in account termination. To register, Click here।
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